Inability to supply goods

Pyramid Trading Ltd 6 Giza Street Alexandria Egypt Dear Sirs, We refer to your telex of 12 August and ours of today regarding the supply of black 1 silk.               As you perhaps know, demand for the above has been heavy since last year. We 3 are consequently fully committed at the moment and are unable to make you the 4 offer as requested.     We assure you, however, that we shall contact you as soon as fresh supplies become 6 available. Should your customers require other silks, please let us know.           Yours faithfully,		Useful phrases Line 3 Demand for . . . has been heavy since . . . Line 3 We are fully committed at the moment. Line 6 We shall contact you as soon as fresh supplies become available. Line 7 Should your customers require other . . please let us know. Notes Para. 1 Identify the reference and the goods. Para. 2 Explain why you cannot supply the goods. Para. 3 Say that you will keep the enquiry before you until such time as the goods become available, and that you will contact the client at that time. Remind the client that other goods are available.
Comments This letter briefly explains why goods are not available, keeps the enquiry open, and tries to sell other goods which are available.	Alternative Phrases Line 1 Many thanks for . . . Line 3 We are grateful for . . . Line 3 ... and, as a result, we are very sorry that. . . Line 4 ... the goods you require because of heavy demand . . Line 10 If the sample is . . .