Refusing a request for an appointment

Mr. T C Wong  Export Manager  Wong Electronics Ltd 7 Shenton Way Singapore Dear Mr. Wong, Thank you for your letter of 7 July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company. Under the terms of the contract, we are barred from stocking any other company's products. The sole agency comes under review in six months' time. Contact us then and we may be able to consider your new product. Yours sincerely,		Useful phrases Line 2 I regret to say that we cannot agree to your request for an appointment. Line 3 We currently have the sole agency for . . . Line 3 Under the terms of the contract, we are barred from . . . Line 5 The sole agency comes under review in six months' time. Notes Para. 1 Acknowledge the request. Para. 2 Refuse the request politely. Para. 3 Explain the refusal. Para. 4 Leave the way open for future negotiations.
Comments The writer does not want to waste time on seeing the vendor at this stage, since he is barred from doing business with him. He does, however, keep his options open for the future.	Alternative phrases Line 1      Many thanks for... Line 2      I am sorry to tell you. Line 3      At the moment, we . . . Line 4      ... we cannot sell any other. . . Line 5      We will review the sole agency. Line 5      Get in touch with us. ..