Southern Builders pic
7 South Way
Basildon
Essex
UK
Dear Sirs,
Thank you for your
order no. 6464 of 28 April for 40 aluminum sink units.
We would like to
arrange immediate shipment. Unfortunately, we do not have sufficient credit
information to offer you open account terms at this time.
Would it be acceptable
to ship this order cash on delivery?
If you wish to receive
open account terms for your next order, please provide us with the standard
financial statement and bank reference. This information will be held in
strictest confidence.
We look forward to
hearing from you.
Yours faithfully,
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Useful phrases
Line 2
Unfortunately, we do not have sufficient credit
information to offer you open account terms at this time.
Line 4
Would it be acceptable to ship this order cash on
delivery?
Line 6
This information will be held in strictest
confidence.
Notes
Para. 1
Identify the order.
Para. 2
Refuse open account terms.
Para. 3
Offer COD terms.
Para. 4
Give the client the opportunity of open account terms
for the next order.
Para. 5
Urge a reply.
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Comments
Although the letter
refuses open account terms, it hopes to facilitate the transaction by
offering COD terms. It informs the customer that open account terms will
depend on the submission of satisfactory financial information.
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Alternative
phrases
Line 1 We
appreciate your order...
Line 3 ... to
grant you open account terms...
Line 4 Would you
accept shipment of. .
Line 5 ... please
send us the standard . . .
Line 6 We will
keep this information strictly confidential.
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