Asking to ship an order cash on delivery

Southern Builders pic
7 South Way
Basildon
Essex
UK
Dear Sirs,
Thank you for your order no. 6464 of 28 April for 40 aluminum sink units.
We would like to arrange immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time.
Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in strictest confidence.
We look forward to hearing from you.
Yours faithfully,

Useful phrases
Line 2
Unfortunately, we do not have sufficient credit information to offer you open account terms at this time.
Line 4
Would it be acceptable to ship this order cash on delivery?
Line 6
This information will be held in strictest confidence.
Notes
Para. 1
Identify the order.
Para. 2
Refuse open account terms.
Para. 3
Offer COD terms.
Para. 4
Give the client the opportunity of open account terms for the next order.
Para. 5
Urge a reply.
Comments
Although the letter refuses open account terms, it hopes to facilitate the transaction by offering COD terms. It informs the customer that open account terms will depend on the submission of satisfactory financial information.
Alternative phrases
Line 1      We appreciate your order...
Line 3      ... to grant you open account terms...
Line 4      Would you accept shipment of. .
Line 5      ... please send us the standard . . .
Line 6      We will keep this information strictly confidential.




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