A polite reminder

Mr. K P Matama
33 Azul Road
Manila
Philippines
Dear Mr. Matama,
Our Credit Manager informs me that you have not paid the past amount due of US$60 for your subscription to bur magazine.
He is of the opinion that, since you have received six issues without paying for them, we should cease sending future issues. -
I disagree with him because I am convinced that it is merely an oversight on your part. I have persuaded him to delay his decision until I hear from you. I know that our magazine is very useful to you in your professional capacity.
We will take no action if payment reaches us within 15 days after you receive this letter. Be sure to quote your account number in your reply.
Yours sincerely,

Useful phrases
Line 1
Our Credit Manager informs me that you have not paid the past amount due of . . . for...
Line 5
I am convinced that it is merely an oversight on your part.
Line 6
I know that our... is very useful to you in your professional capacity.
Line 8
We will take no action if payment reaches us within . . . after you receive this letter.
Notes
Para. 1
Remind the client about. The amount he owes.
Para. 2
Refer to the possibility of the company stopping delivery.
Para. 3
Politely give the client a chance to settle the account, and remind him of the usefulness of the magazine.
Para. 4
Allow the client time to pay.
Comments
This polite reminder gives the client an opportunity to settle the account. It avoids embarrassing the client by suggesting that nonpayment is simply an oversight.
Alternative phrases
Line 1 ... you have not paid your outstanding account of...
Line 3 He thinks that, because you...
Line 3 ... we should stop sending...
Line 5 I do not agree with him because I believe it is simply...
Line 7 ...in your work.
Line 8 Please quote your account number...




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