Describing a container service

Mr. Martin Hawkins
Ocean Seafood’s Ltd
6 Walton Street
Southampton
UK
Dear Mr. Hawkins,
Thank you for your enquiry of 20 March regarding our container service.
We provide both 10- and 20-foot containers. They open at both ends, thus facilitating loading and unloading.
For goods liable to be spoiled by damp or water, our containers have the advantage of being watertight and airtight.
Containers are loaded and locked at the factory, rendering pilferage impossible.
For frozen or perishable goods, we offer special, temperature-controlled containers to ensure that such goods arrive at their destination in perfect condition.
There is also a saving on* freight charges, since containerized goods carry lower insurance premiums than loose goods.
We enclose a copy of our list of charges and look forward to receiving your instructions.
Yours sincerely,

Useful phrases
Line 1
Thank you for your enquiry of . . . regarding our...
Line 4
Our . . . have the advantage of being watertight and airtight.
Line 6
. . ., rendering pilferage impossible.
Line 7
. . . to ensure that such goods arrive at their destination in perfect condition.
Line 11
We enclose a copy of our list of charges and look forward to receiving your instructions.

Notes
Para. 1
Identify the reference.
Para. 2
State the dimensions of the containers available.
Para. 3-6
List the advantages of containerized transport, starting a new paragraph for each point.
Para. 7
Give details of the enclosures.
Comments
The letter is easy to understand. This is helped by the layout which uses one paragraph per point. It covers all the information required by the prospective client and encloses the necessary information about charges.
Alternative phrases
Line 1      I refer to your enquiry of....
Line 2      ...making loading and unloading easier.
Line 4      For goods which would be spoiled by ...
Line 6      ... making theft impossible.
Line 7      ... to make sure that goods arrive...
Line 9      Freight charges are lower because...





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