Blank Engineers plc
Danum Industrial Estate
Doncaster Yorkshire
UK
Dear Sirs,
Our telex of today refers hereto.
We have shipped, in partial fulfillment of your order
no. 984, five sets of MC646 milling machines per SS Blue Ocean which sailed
today.
We enclose all the copy documents.
As for the remaining five sets, we will endeavor to
advance shipment and will, in any case, advise you as soon as it is effected.
We appreciate the business you have secured for us.
All future enquiries and orders will continue to receive prompt and careful
attention.
Yours faithfully,
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Useful phrases
Line 2
... in partial
fulfillment. . .
Line 5
We will endeavor to
advance shipment and will advise you as soon as it is effected.
Line 7
We appreciate the
business you have secured for us.
Notes
Para. 1
Identify the
reference.
Para. 2
Give details of the
shipment.
Para. 3
Refer to the
enclosures.
Para. 4
State the situation
regarding the balance of the order.
Para. 5
End with a friendly
message.
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Comments
The letter is brief and businesslike yet contains all
the necessary information. The tone is friendly, assuring the customer of
prompt service in the future.
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Alternative phrases
Line 1 I refer to our telex of today.
Line 2 We have made a partial shipment of . . .
Line 5 With
regard to the remaining five sets, we will try to bring shipment forward and
advise you as soon as it is made.
Line 7 we value the business you have brought us.
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