Advising partial shipment

Blank Engineers plc
Danum Industrial Estate
Doncaster Yorkshire
UK
Dear Sirs,
Our telex of today refers hereto.
We have shipped, in partial fulfillment of your order no. 984, five sets of MC646 milling machines per SS Blue Ocean which sailed today.
We enclose all the copy documents.
As for the remaining five sets, we will endeavor to advance shipment and will, in any case, advise you as soon as it is effected.
We appreciate the business you have secured for us. All future enquiries and orders will continue to receive prompt and careful attention.
Yours faithfully,

Useful phrases
Line 2
... in partial fulfillment. . .
Line 5
We will endeavor to advance shipment and will advise you as soon as it is effected.
Line 7
We appreciate the business you have secured for us.

Notes
Para. 1
Identify the reference.
Para. 2
Give details of the shipment.
Para. 3
Refer to the enclosures.
Para. 4
State the situation regarding the balance of the order.
Para. 5
End with a friendly message.
Comments
The letter is brief and businesslike yet contains all the necessary information. The tone is friendly, assuring the customer of prompt service in the future.
Alternative phrases
Line 1   I refer to our telex of today.
Line 2   We have made a partial shipment of . . .
Line 5   With regard to the remaining five sets, we will try to bring shipment forward and advise you as soon as it is made.
Line 7   we value the business you have brought us.





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