Refusing special terms

Durand & Cie 8 Rue de Paris Chantilly  France Dear Sirs, Thank you for your order no. 7465 of 20 December 1995 for 80 dozen Bentex shirts. We appreciate this opportunity to service your needs. We regret, however, that our company policy does not permit us to grant the line of credit you requested until we have dealt with your company for at least 90 days. We can offer you a line of GB£ 10,000. We will then consider an increase at the end of the 90-day period. Yours faithfully,		Useful phrases Line 3 We regret, however, that our company policy does not permit us to grant the line of credit you requested until... Line 5 We will consider an increase at the end of . . . Notes Para. 1 Thank the customer for the order. Para. 2 Refuse the special terms. Para. 3 Compromise with an intermediate offer and promise to reconsider the credit terms at a later date.
Comments The letter politely refuses the special terms that have been requested. In order to foster the business relationship, however, the company offers a compromise arrangement.	Alternative phrases Line 1      Many thanks for . . . Line 2      We are glad of. . . Line 3      ... does not allow us to . . . Line 5      We are willing to offer you.