Pyramid Trading Ltd
6 Giza Street Alexandria
Egypt
Dear Sirs,
We refer to your telex of 12 August and ours of today
regarding the supply of black 1 silk.
As you perhaps know, demand for the above has been
heavy since last year. We 3 are consequently fully committed at the moment
and are unable to make you the 4 offer as requested.
We assure you, however, that we shall contact you as
soon as fresh supplies become 6 available. Should your customers require other
silks, please let us know.
Yours faithfully,
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Useful phrases
Line 3
Demand for . . . has
been heavy since . . .
Line 3
We are fully committed
at the moment.
Line 6
We shall contact you
as soon as fresh supplies become available.
Line 7
Should your customers
require other . . please let us know.
Notes
Para. 1
Identify the reference
and the goods.
Para. 2
Explain why you cannot
supply the goods.
Para. 3
Say that you will keep the enquiry before you until
such time as the goods become available, and that you will contact the client
at that time. Remind the client that other goods are available.
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|
Comments
This letter briefly explains why goods are not
available, keeps the enquiry open, and tries to sell other goods which are
available.
|
Alternative
Phrases
Line 1 Many thanks for
. . .
Line 3 We are grateful
for . . .
Line 3 ... and, as a
result, we are very sorry that. . .
Line 4 ... the goods
you require because of heavy demand . .
Line 10 If the sample
is . . .
|
|
Inability to supply goods
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