Correcting a balance

Granger Books Inc.
88 Main Street
Dallas
Texas
USA
Dear Mr. Granger,
Thank you for your order for five copies of two of our publications.
The cost of the books is as follows:
Let's Compute                          5 copies  @ GB£12 = GB£60
Computers at Work                                5 copies   @ GB£10 = GB£50
Postage & packing                   GB£22
Total                                         GB£132
We have your cheque for GB£110 which we will hold until you remit the balance of GB£22. The books will then be dispatched.
Thank you for your custom.
Yours sincerely,
Useful phrases
Line 7
We have your cheque for …
Line 7
. . . which we will hold until you remit the balance of. . .
Line 9
Thank you for your custom.
Notes
Para. 1
Acknowledge the order.
Para. 2
Give details of the cost.
Para. 3
Ask for the balance.
Para. 4
Thank the customer.
Comments
The letter briefly and clearly lays out the statement of account and asks for the balance to be paid before the books are dispatched.
Alternative phrases
Line 1      I refer to your order . . .
Line 7      We are in receipt of your cheque …
Line 7      ... until you send the balance of…
Line 8      We will then dispatch the books




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