A warning to a delinquent account

Jouets Lefevre S.A. 4 Boulevard Leclerc Lyon France Dear Sirs, We enclose a copy of one of our statements. You will see that your account has been outstanding for a long time and has now become delinquent. We have written to you on three occasions and have not received a reply. We cannot understand why you have taken no action to settle your account. We regret to inform you that unless we receive full payment within thirty days, your account will be cancelled and your credit terminated. We look forward to an early reply. Yours faithfully,		Useful phrases Line 1 You will see that your account has been outstanding for a long time and has now become delinquent. Line 3 We cannot understand why you have taken no action to settle your account. Line 5 We regret to inform you that unless we receive full payment within . . ., your account will be cancelled and your credit terminated. Notes Para. 1 Inform the customer that his account is delinquent. Para. 2 Refer to previous reminders. Para. 3 Say what action you will take if the account is not settled. Para. 4 Urge a prompt response.
Comments This is a firm final warning before terminating an account. The client still has a chance to settle and continue the business relationship. The fact that the account is delinquent could lead to legal action.	Alternative phrases Line 1   Please find enclosed... Line 2   ... remained unpaid... Line 4   ... why you have not settled your account. Line 6   ... we will cancel your account and terminate your credit